• Expert Opinion

How to cancel getresponse account

GetResponse is an email marketing soft ware that can help you send newsletters, campaigns.

Autoresponder tools like GetResponse can create workflows where you set up emails to send out to your subscribers.


It lets you create email lists of clients and prospects, which can become potential customers in the future. Email lists are valuable because you can build relationships with you clients, and market services to them.


Email marketing is getting more and more popular because of its ease of use and potential.

You can reach thousands of people fast and send custom emails that can help you build brand awareness.


Get your 30 FREE Trial of Getresponse Account. No Card Details Needed to Join!



GetResponse has a ton of features, but sometimes it’s a bit clunky, and the number of features it includes is overkill.


It’s nice that you can cancel your account completely online without having to contact support. The entire process takes under ten minutes.


However, it’s also a fairly tedious process that requires you to confirm many times that you actually want to cancel your account. There are also a few steps that might cause some confusion, especially if GetResponse is one of the first software tools you’ve used.

To cancel your account, please log in and go to Billing. Scroll down and click Cancel subscription.


The next page is presenting you the summary of your account, you can find there how many newsletters, drafts and autoresponders you will lose when you decide to cancel.


To continue with cancellation scroll down the page and click Yes, continue with cancellation link, next elaborate a bit on what has led you to this decision so we can do better next time, check the box below the feedback form and click the Cancel the account button.


To cancel your FREE trial account, please contact Customer Success Team directly via Live Chat, or send us an email. You can also wait for the trial to expire (we do not charge you automatically after free trial expires).


Get your 30 FREE Trial of Getresponse Account. No Card Details Needed to Join!


What is the GetResponse refund policy?


30-Day Free Trial: GetResponse offers a 30-Day Free Trial, with no credit card required for signup. This gives you a zero-risk way to try GetResponse for 30 days. If you decide to upgrade at any time during the 30-Day Free Trial, the free trial ends and your account is upgraded to a Paid Account.


Paid Account: When you purchase a Paid Account or upgrade from a 30-Day Free Trial to a Paid Account, the GetResponse billing system charges your credit card for the initial billing period. After that, the billing system automatically renews your account every 30 days, (every 360 days if you choose the annual plan,) and charges the appropriate amount to your credit card.


Cancellation: You may cancel your account at any time, and no further amounts will be charged to your credit card. However, you are responsible for any amounts already charged to your credit card.


Refunds: GetResponse is a pay-as-you-go service. Therefore, we do not issue refunds, even if you cancel immediately after your credit card is charged for the new billing period. For example, if we charge your credit card on August 10th, and you cancel your account on August 15th, you are still responsible for paying for the entire month (or year, if you have selected an annual plan.) No subsequent charges are applied to your credit card, but the amounts already charged are not refunded.


Get your 30 FREE Trial of Getresponse Account. No Card Details Needed to Join!

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