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  • Writer's pictureExpert Opinion

Gohighlevel support

Updated: Apr 18, 2022

GoHighlevel is a new-age marketing tool that consolidates the most useful marketing tools under a single umbrella. It’s a marketer’s best friend. Because Go Highlevel does so much, it’s hard to actually say “what it is” without excluding some of “what it is”.

HighLevel makes it easy to grow your law firm with positive client reviews and helps you automatically improve your SEO and Google rankings for your firm.

  • Grow your law firm by generating reviews from past and current clients automatically.

  • Improve your SEO & Google rankings by updating 100+ critical web directories across the web.

  • Connect with potential and current clients in real time time across your website, Google, SMS, and social media all via a real time chat interface.


GoHighLevel Support Portals

HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency.

You can Qualify Your Leads, Organise Them Into Pipelines & Convert Them On-Demand with Powerful “Multi-Channel” Marketing Sequences With HighLevel.

With Go HighLevel, you don’t just save money. You also save time. Instead of familiarizing and learning several tools, why not focus on one CRM that can bring you the same results, or even more!

The support team is also very prompt when it comes to replying to clients’ questions and concerns. It’s great to know that there’s always someone to contact or to reach out to if we encounter problems.

Go High Level Support Fundamentals Explained

The very first thing to do in a project is set up a time window so that all the marketing messages and e-mails head out within a specific time period. It is really important to set this up so that the consumers don’t get messages in the middle of the night which may really irritate them and maybe spoil your client’s track record.


The Gohighlevel Support PDFs

First is a “when” condition, which suggests that a lead will be included to a project only within a particular time period to fire up the triggers and automation. The next one is an “if” condition, which will add a lead only if it is brought in within a specific time period and if it out of this interval, it will never ever be added.

What Does Gohighlevel Support Do?

If there are lots of users or teammates in your company, the leads coming in will be designated in a round-robin. Then comes a really cool function called “next campaign”.

What this offers is a method to forward the leads of this campaign to a separate and various campaign. This will be considerably beneficial if the results of the present campaign are not so encouraging and yo would desire the cause go through a totally various nurturing series.

Gohighlevel Support for Dummies

This shuts down and terminates the automation sequence once the goal of the reaction is achieved. For example, let us consider the objective of the project is to get a booking and the project has an email, a text and an automated voice employ series.

If the consumer responds and verifies the scheduling simply with the first of contact, which is the e-mail, the subsequent text message and voice call will be turned off.

Support Options

First off… they have excellent customer support! Far better than most leading software providers. What’s more is that their software has surprisingly few bugs, considering they are a newer company and always releasing new features. 


Here’s a breakdown of their support options;

Instant chat options

While most software providers have a chat option, you’re often waiting for hours or days before someone replies.

I don’t believe I’ve ever waited longer than 10 minutes for a reply.

Most of the time, they get back to me in under 5 minutes through their Slack channel.

Plenty of tutorials

Just like all the best software providers out there, they have plenty of tutorials as you would expect.

No matter the feature you’re trying to implement, they’ve already made a tutorial for it.

A dedicated, active Facebook Group

The cool thing about their Facebook Group is that it’s active!

Users are sharing ideas and ways to implement them.

Their support team is usually around and answering questions… even the co-founder is commenting regularly and answering questions.


Dedicated idea boards

Because they are continuously improving their platform, GHL has set up a board where users can bring up new features that they want to see… and users then vote on what the developers focus on next.

To put it bluntly, GHL is here to help you build your agency.


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